Esotech collects information in different ways from those who access Esotech’s site and Services but do not have accounts (“Visitors”) and those who pay for Esotech’s Services (“Users”). The intended use of this information is to provide both Users and Visitors with a tailored experience to fit each User and Visitor’s needs. This information is generally not shared with third parties unless it is required given special circumstances which are described below.
Account Information. Users are asked to provide personal information when they sign up for Services including but not limited to name, address, telephone number, billing information, and the type of computer being used to access the Services. The purpose of collecting this information is to manage each User’s account so Esotech may provide Users with information about services that pertain to that User’s specific needs. This information is not shared with third parties, unless specifically stated otherwise or in special circumstances. However, in instances where Esotech and a partner jointly promote Services, Esotech may provide the partner certain necessary personal information for the sole purpose of allowing Esotech and the partner to assess the results of the promotion. In this instance, personal information may not be used by the partner for any other purpose. Esotech may also generate non-identifying and aggregate profiles from personal information Users provide during registration (such as the total number, but not the names, of Users).
Domain Registration. In certain jurisdictions, domain name registration information legally has to be available to the public. When domain name registration information is available to the public, anyone can access it through “WHOIS” searches. The WHOIS database is a publicly accessible database that lists the domain name and contact information of each registrant depending on their listing option selected. The domain name registration you provide is hosted by us to the public unless User requests Esotech to register the listing privately for an additional fee. Users may receive solicitations that result from searches of the publicly available WHOIS database conducted by other companies or individuals. However, the solicitation and/or SPAM they receive does not in any way come from Esotech.
Esotech Partners and Sponsors. Some products and services are offered to Visitors and Users in conjunction with a partner. In these instances, Esotech may have to provide partners and sponsors with necessary personal information for the sole purpose of providing Visitors and Users with optimal service.
Online Advertisements. Esotech does not share personally identifiable information about its individual Visitors or Users with advertisers. Esotech may display online advertisements and may share aggregated and non-identifying information about our Visitors and Users. Additionally, in some instances, Esotech may use this aggregated and non-identifying information to deliver tailored advertisements.
Responses to E-mail Inquiries. When Visitors or Users send e-mail inquiries to Esotech, the return e-mail address (and other personal information provided in the inquiry) is used to answer the e-mail inquiry received. Esotech does not use the return e-mail address for any other purpose and does not share the return e-mail address with any third party.
Service Providers. We may transfer (or otherwise make available) your personal information to our affiliates and other third parties who provide services on our behalf. Your personal information may be maintained and processed by our affiliates and other third party service providers in the US or other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
Sale of Business. Esotech may transfer your personal information as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Esotech as part of a corporate reorganization or stock sale or other change in corporate control.
Other Special Circumstances. It is Esotech’s policy not to use or share the personal information about Visitors of Users in ways unrelated to the ones described above without your consent. However, Esotech, or our service providers, may disclose personal information about Visitors or Users, or information regarding your use of the Services or Web sites accessible through our Services, for any reason, in our sole discretion to comply with US, Canadian or other laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests or demands for such information; in response to a search warrant or other legally valid inquiry or order; to an investigative body in the case of a breach of an agreement or contravention of law; to disclose information that is necessary to identify, contact, or bring legal action against someone who, for example, may be violating our Acceptable Use Policy or other user policies; to operate the Services properly; to protect Esotech and our Users; or as otherwise permitted or required by law.
Esotech.com Statistics. We may use information gathered from our site statistics (for example, User IP addresses) to help diagnose problems with our servers, and to administer our Web site. We also may gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experience more enjoyable.
Public Forums. Any information you disclose in public areas of our Web sites becomes public information.
Data Security. We have implemented measures designed to protect personal information in our custody and control. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party, despite our best efforts.
To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date.
Esotech Customer Service
17001 NW 82nd Court
Miami, FL 33015
Please note: Esotech reserves the right to send e-mail communications relating directly to their accounts to all active members.
Esotech reserves the right to revise, amend, or modify this policy, and our other policies and agreements at any time and in any manner and any such revisions, amendments, or modifications are effective immediately.