Our origin / Esotech, since 2008

We saw what insurance call centers needed. Then we built it.

TLDCRM began with the needs we saw in the insurance market. The people working the phones needed software built around their work. That became our starting point.

Follow the story
The companyEsotech
Our first productTLDCRM

Built for insurance call centers.

The complete redesignTLDNXS

Created from scratch by the team behind TLDCRM.

Explore TLDNXS

The product story

The market showed us
what to build.

01

Start with the people
doing the work.

Calls. Leads. Policies. Commissions. An insurance operation has a lot of moving parts. We saw the need for a system that brought that work together.

We listened to call centers, watched their workflows, and built TLDCRM around what they needed.

02

Build a product.
Stay in the conversation.

TLDCRM was our first product offering. Its development kept us close to the people using it: the agents on the phones, the managers running teams, and the businesses behind them.

Those conversations became part of the way Esotech builds software.

Visit TLDCRM
03

A fresh foundation.
The same team.

TLDNXS is a complete redesign, created from scratch by the team behind TLDCRM. The foundation is new. The experience comes from building for insurance call centers.

Esotech is the company behind both products, bringing engineering, operations, and customer knowledge to the same work.

See what we’re building

How we build

Expertise stays
in the room.

Our experts write code by hand. They work through the architecture, understand the systems, and stay responsible for what they build.

AI is part of our toolkit. The engineering judgment belongs to the team.

Meet the people behind the products

Alexander Conroy / Founder, CEO & Lead Developer

“The distance between the person with the problem and the person who can fix it is short here.”

Read the founder’s message
Alexander Conroy, founder of Esotech
Alexander Conroy
Still writing code. Still responsible for what ships.

Our identity

One company.
A shared foundation.

The Esotech mark has roots in 2008. Its nested geometry remains part of our identity as the company and its products develop.

The Esotech mark from outline to completed blue geometryThe Esotech mark from outline to completed blue geometry

The next conversation

Meet the team.
See the products.

Explore TLDNXS, or talk with us about the software your business needs.